We accept 30 days no reason return !

What can be returned?

ONLY eligible wigs (Including no lace cut, no damage, unwashed, no hair cut, no hair dye, etc) can be exchange/returned,pictures with intact lace are required.

How to return/exchange?

If you want to return or exchange wigs,pls contact our customer service by email firstly,if your return is accepted,we’ll send you an instructions on how and where to send your package.The Return Postage is on buyer. Items sent back to us without first requesting a return will not be accepted.

We will pay attention to every return/exchange request, pls feel free to contact with us,we will try our best to give you a satisfied shopping!

HOW TO MAINTAIN WEAR GO WIG?

How to avoid Hair shed?

Correctly put on and take off: Make sure you are gentle and careful when putting on and taking off the wig, avoiding excessive pulling or force.
Correct combing: Use a professional wig comb or wide-toothed comb and start combing the wig from the top and gradually work your way down.
Avoid excessive heat: If using hot tools for styling, make sure the temperature is moderate and avoid excessive heat and time, which may damage the wig fibers and cause hair loss.
Avoid rubbing and pulling: Avoid rubbing the wig against rough surfaces or clothing, as well as avoiding excessive pulling of the wig, which may cause the wig fibers to fray and fall out.
Avoid wearing the wig while sleeping: Try to avoid wearing the wig while sleeping, as the head movement during sleep may cause the wig fibers to fall off.

6, Choose a suitable wig: Choose a wig style and material that suits you, make sure the wig matches your head shape and hair texture, and avoid stress and hair loss caused by overweight or unsuitable wigs.

How to maintain Lace?

Our wigs use HD lace, which is thinner and more breathable than regular lace, allowing it to blend effortlessly with your skin tone and create an undetectable hairline.HD lace blends well because of the special material and the very fine nature of the filaments, so you need to try to avoid overstressing the lace when using it on a daily basis in order to maintain the fit and naturalness of the lace for as long as possible.

Wear the wig carefully, if you feel the cap is too tight, you can adjust the elastic band to avoid breaking the wig.
Avoid pulling the lace part of the hair with force.
Regularly clean the residual cosmetics on the lace to avoid coloring or corrosion of the lace.
Avoid exposure to the sun after cleaning.

How to avoid dry and knotted hair?

As a 100% human hair product, it is important to keep your hair moisture balance and smooth and soft, it is recommended to follow the steps below for care:

Wet the dry or knotted wig.
Use hair conditioner and hair care oil 3:1 ratio evenly on the hair, wrap the hair with a plastic bag and leave it for half an hour.
Use the lubricity of the product to gently comb the knotted wig with a cell phone, from bottom to top.
Clean the surface of the hair care product, gently squeeze the wig to drain out excess water. Do not rub the wig with a towel.
Apply a small amount of conditioning oil when hair is half dry.
Place the wig in a well-ventilated area to dry naturally. Avoid exposure to the sun or using a hair dryer. After the hair is completely dry, comb it again with a wide-toothed comb to set the style.

How to take care of bleaching knots curly wig to prevent hair loss?

Blow dry your hair roots first and then style them.
When combing your hair, comb it gently and don't use excessive force. Don't pull hard on your hair when you can't comb it through.

Notice: Due to extended transportation, the hair may get compressed. Once you receive it, take it out and give it a gentle shake. Use your hands to smooth it out, and the hair will return to its natural state.

OhMyPretty Water Wave Virgin Human Hair 3 Bundles